2017 Napa Fire Complex Resources


Please share these resources to help our community recover together.

Napa Fire Activity, Location, Current Efforts


Napa County has developed an interactive online mapping tool that shows the status of local structures impacted by recent fires. The map is available online and can be viewed by clicking this link.

For additional information on red or yellow tagged buildings, please contact the Napa County Planning, Building and Environmental Services Department at (707) 253-4417.

Local Assistance Center (LAC)

The Local Assistance Center (LAC) is open to all people affected by the fires in Napa County.  The LAC has local, state and federal services to meet the recovery needs of the community, from disaster assistance to social and health services.  Everyone is welcome. Services will be provided in English and Spanish.  Because of the fires in Northern California, ICE will not be conducting routine immigration enforcement at the LAC, other assistance centers or shelters.

WHERE: Napa County Health & Human Services Agency, Building A Conference Center
ADDRESS: 2751 Napa Valley Corporate Drive in Napa (near DMV)

    For the week of Oct. 16: Monday through Friday from 9 a.m. to 7 p.m.
    Saturday Oct 21 and Sunday Oct 22 from 10 a.m. to 5 p.m.
    Call (707) 299-2190 to confirm hours next week

INFO: Call (707) 299- 2190
WEBSITE:  www.napalac.com

Organizations currently at the LAC:
Tax Board
Napa County Assessor
State Supplemental Grant Program
CA Contractors License Board
CA Department of Insurance
Napa County Planning, Building & Environmental Services
Napa County Mental Health
Napa County Self Sufficiency
Family Resource Centers
Red Cross
Office of Senator Dianne Feinstein

Napa County Community Organizations Active in Disaster

Disaster Assistance

Survivors who primarily reside in Napa and Sonoma counties can apply online at DisasterAssistance.gov or by phone at 800-621-3362 or (TTY) 800-462-7585. Applicants who use 711 or Video Relay Service may call 800-621-3362. The toll-free numbers are open 7 a.m. to 10 p.m. seven days a week.

Applicants will be asked for the following information:
•Social Security number
•Address of the damaged primary residence
•Description of the damage
•Information about insurance coverage
•A current contact telephone number
•An address where they can receive mail
•Bank account and routing numbers for direct deposit of funds

Disaster assistance for homeowners and renters may include grants to help pay for:
•Temporary housing
•Essential home repairs
•Uninsured and underinsured personal property losses
•Other serious disaster-related needs not covered by insurance.

Low-interest disaster loans from the U.S. Small Business Administration (SBA) are available for businesses of all sizes (including landlords), private non-profit organizations, homeowners and renters. Disaster loans cover losses not fully compensated by insurance or other recoveries.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits. Registering with FEMA is required for federal aid, even if a survivor has registered with another disaster-relief organization, such as the American Red Cross. Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

Disaster Unemployment Assistance

Disaster Unemployment Assistance benefits now available for those affected by the California wildfires! Federal Disaster Unemployment Assistance (DUA) benefits are now available for workers and self-employed individuals who lost their jobs or had their work hours substantially reduced as a result of the wildfires in Butte, Lake, Mendocino, Napa, Nevada, Orange, Sonoma, and Yuba counties. The fastest way to apply is online at https://eapply4ui.edd.ca.gov.

Legal Assistance

A coalition of private and public legal organizations have created a hotline in an effort to provide legal aide to fire victims across the state.

The hotline number is 415-575-3120.
Callers can also leave a message. Spanish and Chinese language attorneys will be on the hotline too.

The attorneys on the hotline will be able to guide victims through a variety of legal issues with a focus on the following:
- Landlord tenant legal issues
- Life, medical and property insurance issues
- Emergency aid applications (FEMA)
- Home repair contracts
- Mortgage foreclosure issues
- Replacement of wills and other important legal documents

Emotional & Mental Health

The fires in Napa County and across Northern California may affect people even if they were not directly impacted.  People and children may be affected just by watching TV news coverage of the disaster. It is common to show signs of stress after exposure to a disaster, and it is important to monitor physical and emotional health.

Free Resources
In person: Go to the Local Assistance Center for mental health services and referrals
Online: Go to www.countyofnapa.org and click “Health Information” under Fire Information for bilingual resources about mental health after disasters for adults and children

Call: 1-800-985-5990 for the Disaster Distress Helpline to talk to a mental health professional 24/7 in English or Spanish

Text: The word  “TalkToUs” for English and "Hablanos" for Spanish to the number 66746 to text with a mental health professional

In case of emergency: Call Napa County Mental Health at (707) 253-4711 or 9-1-1

Mentis Napa

Mentis therapists are actively seeing clients, both at our offices at 1700 Second Street and 709 Franklin Street in Napa from 8:30 AM to 5:00 PM and we are part of the team at the Napa Valley College shelter providing mental health first aid. If you or someone you know needs mental health support, here are the resources.
Severe Mental Health Crisis Exodus Recovery:  707.253.4711,
Crisis Intervention Community Connection Network: 707.257.9719,
Mentis Mental Health Clinic/Appointments:  707.255.0966 X 132,
Mentis Older Adult Appointments/Healthy Minds-Healthy Aging: 707.299.1885
We will continue to provide mental health services to people of every age, stage and income level, regardless of their ability to pay. We are working alongside many other outstanding nonprofit partners right now, without power in some locations, even as some therapists are having to evacuate their own homes.
In short, we are the mental health first responders.
And we appreciate your support.
If you are in need of help, Napa County residents can call Mentis' bilingual intake coordinator, at 707-255-0966 x132.

Wine Country Strong Support Group

Collabria Care is offering a weekly support group for those who have experienced trauma, anxiety, or dislocation, as a result of the recent fire emergency.

Come and share your story in a calm supportive environment during this difficult time.

The group will be facilitated by Janeen Fabulae, MFT

Time: Wednesdays, 6:00 p.m.
Date: Starting October 25 for as long as necessary
Location: Collabria Care, 414 South Jefferson St. Napa

RSVP: Janeen Fabulae 707.258.9080 or jfabulae@collabriacare.org


414 South Jefferson St. Napa

Additional mental health support:

"Taking Care of Your Emotional Health After a Disaster"

"Self-Care During Disaster Response"

Air Quality & Health

Napa County will continue to experience unhealthy air quality because of the fires across the North Bay.  Websites that provide Air Quality Index (AQI) updates such as www.airnow.gov and www.baaqmd.gov have been crashing because of so many visitors to their webpages.

Dr. Karen Relucio, Napa County Public Health Officer, reminds us, "If you can see or smell smoke, your health may be affected."

  • The best way to protect your health is to stay inside with the windows and doors shut.
  • Use an N95 respirator mask if you must be outside, but remember they do not work for children or people with facial hair.
  • Go to Napa County's Fire Health Information Page for bilingual facts sheets about air quality, smoke and health.

Fire Cleanup Safety

Cleaning up after the fires can pose serious risks to health.  Children and pregnant women are not recommended to help in the cleanup process.  Napa County is working with the US Environmental Protection Agency (USEPA) and the California Office of Emergency Services (CalOES) to provide resources to help homeowners with the safe removal of fire debris and hazardous materials to proect public and environmental health.

For information on cleanup safety, including ash clean up and homes with fire damage go the Fire Health Information page

For information on fire debris and hazardous material removal go to this page.

Food Resources

The Table - http://napatable.org/Table/

Salvation Army - http://napa.salvationarmy.org

CalFresh Disaster Assistance (scroll down) - http://www.cdss.ca.gov/inforesources/CalFresh/Disaster-CalFresh

On Wednesday Disaster CalFresh will go live in 7 counties - Butte, Lake, Mendocino, Napa, Nevada, Sonoma, and Yuba. You either had to live or work in these counties on October 8th and be affected by the fires to qualify.
If you qualify, unlike regular CalFresh, Disaster CalFresh is available to those that receive SSI – there is no ‘cash out’ for this program.
Below are more details, but I want to flag that after application, the interview must be face to face. If people with disabilities who are displaced require accommodation, the county needs to work with them. The counties are also suffering from the fires, however, and are at diminished capacity. So please let me know if any situations occur and you or others need help. There will be CBO outreach workers across these 7 counties to help get folks on Disaster CalFresh.
Disaster CalFresh
·        Disaster CalFresh provides temporary food assistance to people recovering from disasters. People who qualify for Disaster-CalFresh will be issued a debit card with one month of benefits that can be used to buy food.
·        Disaster CalFresh benefits are for EVERYONE living or working in Butte, Lake, Mendocino, Napa, Nevada, Sonoma, and Yuba counties on October 8th who experienced loss due to the fires and experienced one of the following:
o   Cannot work or get paid because of the fire, or
o   Had your home or place of self-employment damaged, or
o   Have disaster-related costs (including lost food), or
o   Cannot access savings or checking accounts.
·        People who are not usually eligible for CalFresh can qualify for Disaster CalFresh if they meet the criteria above. This includes people on SSI.
·        The state and affected counties worked together to apply to USDA for Disaster CalFresh. Once approved, there is a 7 day application window. In order to get Disaster CalFresh people must apply between October 25th and October 31st.  
Apply for Disaster-CalFresh                       
·        People can apply for Disaster CalFresh online at http://benefitscal.org, their county office, the local assistance center, or with Disaster CalFresh outreach workers.
·        People who have been evacuated or displaced to other counties can apply for Disaster CalFresh without having to return to their home county. They can apply online at http://benefitscal.org or at the CalFresh office in the county they are currently in.

Replacement CalFresh, Hot Foods and Disaster CalFresh

Due to the 10/2017 Napa Fire Complex, you may be seeing customers with questions about Replacement CalFresh, Disaster CalFresh, or asking if they can buy hot foods with CalFresh benefits. This fact sheet is intended to provide some answers to these questions. As always, if customers have further questions, or specific needs related to their cases not covered here, refer them to contact their County Eligibility Workers.

Replacement CalFresh (CF) benefits were automatically issued at 60% of October benefits for zip codes listed below on 10/24/17:
94576 Deer Park
94562 Oakville
94599 Yountville
94515 Calistoga
94508 Angwin
94573 Rutherford
94567 PopeValley
94574 St. Helena

Replacement CalFresh benefits were issued for the following zip codes in Napa on 10/16/17: 94558 and 94581. Impacted CF customers outside of listed zip codes can contact us to request replacement benefits. (FYI – not every single CF household is eligible, only those who lost food due to the fires). Replacement CF applications accepted through 11/08/2017.

Is the customer requesting more CalFresh after the benefits replacement or the customer does not reside in one of the listed zip codes? Have the customer complete a CF 303 form, and refer customer to an Eligibility Worker. The form can be turned in at the LAC (Local Assistance Center) or HHSA (Health and Human Services Agency) office. The Worker will have a conversation with the customer and look at proof that supports the request.

Disaster CalFresh (DCF): People not currently receiving CalFresh benefits can apply in-person 10/25/17-11/01/17, excluding Sunday 10/29/17, to determine if they qualify for expedited benefits. The agency will require proof that your home is in the disaster area. This can be documentation from a utility company, fire department, or Sheriff's office.
• DCF benefits are short-term, one month (10/08/17-11/08/17) assistance for people impacted by disasters.
• People who lived or worked in Napa County at the time of the disaster who have been impacted by the disaster (and meet certain criteria) may be eligible to receive DCF benefits.
• Verification requirements are lighter for DCF benefits, but do require a face to face interview with a Worker.

Hot Food Waiver: Hot or already cooked food can only be purchased at stores that already accept CalFresh benefits. Hot foods can be purchased from existing CF retailers (Safeway, Target, Lucky, Raley’s, Walmart, etc.). It is not the same as the RMP (Restaurant Meals Program). We do not operate the RMP in Napa County. Hot foods can be purchased with CF EBT benefits through 11/15/17, and are not subject to sales tax.

What applications need to be completed? Need replacement or a disaster supplement CF? Use the CF 303 English and Spanish; for current customers. Need Disaster CF? Use the CF 385 English and Spanish; for new applicants. Ways to apply: Applications can be submitted in person at our offices, at the LAC or online through www.C4Yourself.com.

Napa County HHSA, 2751 Napa Valley Corporate Drive, Building A, Napa CA 94558, Mon-Fri 8am-5pm

Calistoga - 1705 Washington Street, Suite B, Calistoga CA 94515. Until 11/01/17 hours are 9am-3pm daily, except Sundays.

LAC - 2751 Napa Valley Corporate Drive, Building A, Napa CA 94558, Mon-Fri 9am-7pm, Sat-Sun 10am-5pm

Still have questions or need more information? Refer customers to contact their County Eligibility Workers at 707-253-4511, or toll free at 1-800-464-4214.


Napa Valley Community Housing home sharing program

LHNC Alert! Housing Workshop: Junior Unit Initiative Program

Learn how homeowners in the City of Napa can be a part of the affordable housing solution and earn additional income!

Please share with homeowners in the City of Napa who may be interested.

WHEN:  Monday, Nov. 6
TIME:  6 p.m. - 8 p.m
WHERE: Napa Senior Center Social Hall, 1500 Jefferson Street
CALL: (707) 257-9335
EMAIL: mlegros@cityofnapa.org

WHO SHOULD ATTEND: Homeowners in the City of Napa interested in creating accessory dwelling units, including junior units.

•           Lilypad Homes will discuss how they can provide free feasibility assessments to homeowners interested in creating an additional rental unit on their properties.

•           The City of Napa's Junior Unit Initiative Program helps Napa homeowners build junior units on their properties by providing financing, which is forgivable if the homeowner agrees to make either the primary unit or the new junior unit an affordable rental unit.

•           Napa Valley Community Housing will share information about finding pre-screened tenants through the Home Share Match-Up Program.

Flyers: English Spanish



CVNL Volunteer Program

CVNL handbook “Taking Care of Volunteers”